The National University Health System recently presented new features on its mobile application before a government plan to unify similar applications in one platform.
The NUHS app now shows the actual time waiting times near the emergency departments of the National University Hospital and NG Teng Fong General, as well as the urgent care center at Alexandra Hospital. Waiting times are updated every 30 minutes.
The app also allows emergency patients to fill in advertising models before they arrive. They can then continue directly to the registration after showing their models for the stirring at the entrance.
Nuhs also provided the nurse’s aid line on the mobile phone application. The auxiliary line, which is run by Woodlands Health emergency nurses, directs the non -assured callers to the appropriate hospitals or clinics based on their symptoms.
In addition, Nuhs users can now check the nearest GPFIRST and PaedSENGAGE clinics in a 2 -km radius from their location.
The biggest context
NUHS participated in the development of the Oneenuhs app with Synapxe, the National Health Technology Agency in Singapore, in 2021. Since April of last year, it was known as the Nuhs app. Available on both iOS and Android devices, and contains more than 840,000 unique users.
In a statement, Nuhs said that the new features are presented “as part of its broader efforts to harness the digital tools to improve the movement of care and the patient’s experience amid high demand for health care, especially with the aging of the population.”
“The advantage allows patients and their families to better plan their journey and take more enlightening options. At the same time, providing transparency about waiting times helps in supporting hospitals by improving the patient’s flow and managing expectations, especially during the higher demand periods,” explained by Dr. Malcolm Mahedan, Assistant Professor of Emergency Medicine.
Quoted from 2024 data, Nuhs said that more than 85 % of patients with 3 – or those who suffer from simple cases such as colds and nose bleeding – did not need the hospital and were discharged after their visit.
Nuhs also uses Amnesty International for Expect the availability of hospital bed Up to two weeks before the specified date.
Meanwhile, Nuhs said that it will continue to preserve and improve its applications as the Ministry of Health and Mix works to unify public health care applications on one platform by 2027. This includes NUHS applications, Healthhub SG, Singhealth’s Health Buddy, and NHG Cares App. At its last opening conference, Synapxe shared that it plans to integrate artificial intelligence into the unified application so that it can provide dedicated health information through a multi -language conversation interface.
