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A Kaiser Permanente systems outage has pharmacies relying on pen and paper

The Kaiser Permanente health care company deals with the interruption of the system that forces its hospitals and pharmacies to fill the prescriptions with pen and paper – and slows down services in other parts of the company as well.

“We are currently facing intermittent network interruptions with some of our applications, including the system that manages our electronic health records,” says Kaiser Permanente. Alert For North California residents. “At this time, you may not be able to reach some features on our website, including electronic visits, bills, messages and records center.”

“In addition, some of the pharmacy, laboratories, radiology and call systems are witnessing interruption. This may affect our ability to treat your medical prescriptions, draw, test immediately or radiology. We apologize for inconvenience.”

one edge The employee saw the problems directly today while trying to obtain a prescription at the Kaiser Hospital Pharmacy. They said that all pharmacy systems have decreased, including payment stations, and that pharmacists had to fill the point of the sale point to fill the prescription. Pharmacy employees have warned of long waiting times, saying that it may take an hour to fill a simple prescription.

It seems that the issues extend beyond North California only, as a thread On Redit It includes reports on issues such as southern California, Maryland and Portland. Kaiser Permanente was also responding to X users, Say this He is “familiar with the system of system” and that that it “Work to restore services as soon as possible.”

Kaiser Permanente has not immediately responded to a request for comment.

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