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Whoop backpedals on its paid upgrade whoops

WhOop the damage control mode. After appearing for the first time Hook 5.0 FitnessUsers have been angry to find that it has been promoted on free equipment. in New Reddit PostThe company now says that users who have been members of more than 12 months can get the Outlop 5.0 for free.

Part of anger was pushed through confusing messages. Early in the morning, my colleague Victoria Song mentioned This is for the WhOP 5.0, users will need to expand their current membership for an additional 12 months or pay one -time upgrade fee. However, until March 28, at least this year, WhOop on the web site He had a blog post Users should only need to be a member for at least six months to obtain a free upgrade to the following clear devices.

After the reverse reaction, WhOop now changes its melody – somewhat. Those who have “more than 12 months remaining” are qualified to obtain a free upgrade to WhOop 5.0 on the peak “, one of the new subscription offers. Those who have less than 12 months remaining, they still have to either extend their membership for 12 months or pay one -time upgrade fee, the company says. The same information is reflected in Update on her membership pricing page.

The company deals with the former blog publication, and wrote that “a previous blog article stated incorrectly that anyone was a member for only 6 months would get a free upgrade. This was never our policy and it should never be published.” Falcons are represented:

As mentioned above, our policy of promotions from WhOop 3.0 to WhOop 4.0 was that members who stayed 6 months or more on their membership were eligible to obtain a free upgrade to WhOop 4.0. We removed this blog article when we drew our attention to the Wheop coach with the right information. We regret any confusion that may be the cause of this.

This seems to line up with Forbes interview Which – which Reddit user foundAnd where the CEO of Whop Will Ahmed Outlet told the members of the WhOP 3.0 can upgrade to the 4.0 model, as long as “at least 6 months of membership is at their expense.” The company used a similar language in a 2021 Publishing Blog About WhOop 4.0.

Even some who accept more than change have criticism. One person writes While they are “happy with change”, they do not buy that the blog post has been made by mistake. “They should only have that they changed their opinion/policy instead of claiming that it was a false publication to start.”

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