Empty shelves but Co-op says payments fixed after cyber attack

Some cooperative stores have been left with empty shelves, as the main electronic attack fighting the retail seller is the disruption of fresh stocks.

The stores are open and trading, but some were unable to accept cash payments on Monday and Tuesday – something that the company says has been solved now.

This turmoil comes after the BBC company admitted on Friday to attack its systems It resulted in the theft of “large” quantities of customer data.

A cooperative spokesman told the BBC to its stores was affected by “the continuous malicious attempts by the infiltrators to reach our systems.”

They said: “We are working around the clock to reduce the disorder and resume deliveries.”

They said: “Some of our stores may not be available to all their usual products, and we would like to say sorry for our members and customers if this is the case in their local store.”

Internet criminals behind the attack claim that they have special information from 20 million people who registered in the cooperation planning plan, but the company did not confirm this number.

The company said in April that it has seen 22 % growth at its active membership base To reach 6.2 million owners in 2024.

He told customers Visit its website He only believes that the personal data of members such as names, contact details and birth dates – not bank details, treatment information or passwords – were extracted.

Sherine Khoury Haqq, CEO of the cooperative group, apologized for the breach In a message to customers on Monday.

“It is clear that this is very sad for our colleagues and members, and I am very sorry this happened.”

“We are aware of the importance of data protection and take our obligations towards you and our organizers seriously, especially as a organized organization.”

The attack on the cooperative was revealed just days after Marx and Spencer said it was targeting by Ranmuari.

Requests were suspended online and took many services because they are fighting to respond to the accident.

Meanwhile, Harrods said on Thursday that he had been attacked by the infiltrators.

The National Center for Cyber ​​Security (NCSC) warned against launching criminals online attacks in British retailers Does it help impersonate the offices to storm the organizations.