Cursed report says that the mobility of the “complex” health and care system in England is “very difficult” and that care and patient providers suffer from fatigue, distress and harm as a result.
There were repeated failures by NHS and care organizations in care coordinating for people with long -term health conditions, health HSSIB investigation services (HSSIB) was found. The numbers show that 41 % of adults and 17 % of children have a long -term health problem at least.
The report said that patients who are unable to move in the health and care system were more ill and as a result, and the loss of vital dates, and their care can be delayed or forgotten, which means that they may need more intense and expensive treatment in the future or stay for a longer period in the hospital.
The research showed that patients and care providers had to re -tell their health history of various health and care services providers. The system has not been joined and the information has not flowed well through health and care organizations, as patients and care providers told the investigators.
The report says that this was making people exhausting and feeling frustrated, frustrated, angry and guilty. Some patients and professionals on physical and mental care were deteriorating due to the additional burden of moving in the health and care system.
Some people were separating from the health and care system because they were exhausting and frustration, which the report says could lead to the deterioration of their health.
“The long -term care is complex and clicks with the challenges faced by service providers, especially at a time of extreme pressure on resources. However, our investigation confirms that if the care is not coordinated correctly, those who suffer from long -term conditions can suffer from mental and alphabet.
“The common stories and experiences provided with us a strong testimony regarding the influence of people. Patients and caregivers were open about their feelings of distress and exhaustion, their anger, grief and loss of confidence in a system they sometimes felt fighting.
He added: “This is the reason that our results and recommendations are aimed at national organizations and emphasize improving the ability of the workforce and their ability to provide dedicated and coordinated care. The administrative burden will be reduced to patients, care providers and employees, but more importantly, it will reduce fear and anxiety in left alone without correct support.”
The report also raises concerns about working hours outside working hours, including the “information gap” where health care and care providers do not enjoy all the correct information when needed.
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Investigators found that there is a wide variation in how to implement the current role of the “NHS Coordinator”. HSSIB has called the ministers to ensure that patients and caregivers have one point of contact when needed.
The Ministry of Health and Social Welfare was contacted to comment.
