Hell is not other people – it’s being stuck in the ninth circle of an automated telephone service | Hilary Freeman
toIf the change on the remote control device The nation of the island of Tuvo. And not, in my opinion, for the better. To a sensation, Tuwalo-a society is completely based on criticism- The first ATM devices have been unveiled everOn the occasion of its move towards financial update. But while 10,000 people live in this country, they may no longer have to wait at the bank, I am afraid that their happiness would be short -term. It is the beginning of slow erosion of human communication, which heralds the ignorance of another society.
the The first ATM in the world It was presented in Britain in 1967, however For me, the tyranny of the machines that are comfortable but the erosion of human communication It really started about 20 years ago, in the form of a self -examination in the local Sainsbury. After I saw the Terminator Movies during my formative years, I clogged against them, I realized that it was just a small slope that was slipped from an “unexpected component in the packing zone” to the extinction of the human race. I wrote about my fear of these machines with its Dalik’s orders, and even a short -term and unpopular Facebook campaign began against them. But like a modern Cassandra, you were governed by ignoring it.
To be clear: I am not Luddite. Although I admit that I am not an early homogeneous, I have the latest iPhone, and I spend a much more time of wisdom on social media, and barking orders can be heard frequently on the Alexa device. I also realize that technology can make life easier, simpler, faster and more efficient. The problem is that it has misinterpreted the areas of life as it has no purpose but to replace human interaction. Society has left poorer and more miserable.
Today, the automatic exit operations did not take over the supermarkets (where the only option is only if you want to buy a scratching card or cigarettes), it also appeared in pharmacies and retailers. Customer services departments have been removed, aid lines are replaced with AI Chatbots, and local bank branches are replaced by applications.
It is easy to know the reason. Machines make employees models. They do not have rights or belong to unions, and they do not need sick salaries or holidays. High national insurance rates or employer are not related to them. If they are broken, you simply repair it or replace it. Do not care about those who need this type of work-schools, non-skilled and disabled people. We forget the elderly shoppers, who may be chatting with the treasurer is the only human communication for today.
Retail traders claim that customers love to deal with machines. Are we? A Survey by the belonging forum I found nearly half of the UK (48 %) more likely to return to the stores that a person serves instead of self -examination.
On the last day, when I had to contact my tunnel, it took a lot of Googling to find the customer customer number (hidden). When I finally reached someone, I expressed my preference to talk to someone using an application because I have a fat thumb, and because it is more fun and effective. “I am the old school,” I stated. The young woman was kindly received by providing her to send information about “courses to improve your digital skills.” You may have suggested a blue rinse and a freedom to introduce. For record, my digital skills are good, dear. My pride in middle age, on the other hand, was somewhat injured.
Age seems to be a great factor in our position on technology. In 2017, a Wipe by Liveperson I found that 69.4 % of GEN Z and Millennial participants will choose a messaging application via the phone application if they can keep only one sequence. But we also know the amount of dependence on technology and the lack of human communication Adding the mental health of young people. The employers repeatedly complain that the new young recruits come to them unable to make a simple phone call or talk to colleagues or clients.
Feeling lonely now. In 2023, the World Health Organization (WHO) announced it Global health threatWith the effects of deaths equivalent to smoking 15 cigarettes a day. Human communication is not more enjoyable, it is also necessary.
There are signs that the tide may turn. Supermarket series in the Netherlands, Jumbo, I entered the exit operations slower In 2019 for any customers who prefer chatting with a person. The initiative aims to address the unit, especially in elderly clients.
Hell, as it turned out, is not other people. It is caught in the ninth circle of the phone’s automatic response service, which cannot understand your orders and return you to the same list over and over again. But here is a small advice for you: If you scream “a person” when asked about the option you want, it usually works. Now, at least.
