Last Christmas, antibiotics for post -surgery infection were prescribed. The pharmacy assistant, despite my interrogation, insisted that I was exempted from medical prescriptions.
After two weeks I went back with another priestShop, and they were told that they made a mistake and I was responsible for the charges after all. I paid the fees due immediately.
I have since received a message from the NHS The Business Services Authority (NHSBSA) states that I will be fined for non -payment From the original recipe.
I have provided evidence of payment, and the pharmacist wrote to him confirming the error, but NHSBSA says Both are unacceptable.
Reviews of a similar experience on confidenceThe pilot compares NHSBSA stubbornness with the post office behavior during the horizon scandal, and I must agree.
LM, Leamington spa
The number of people fined by NHSBSA for non -payment is a scandal It has been revealed and repeatedly covered. They include new mothers and cancer patients who are entitled to obtain free prescriptions, but, due to supervision by the medical staff, they have not been registered for an exemption certificate.
NHSBSA, who checks the patient’s exemptions on behalf of NHS, insisted that, since you did not pay the fees on the day you collected the prescription, you were responsible for a fine, the prescription fee is five times in addition to the original fees.
He was reflected quickly when you contacted in contact, and after hours, I informed you that you are in a clear condition. Its statement means that it is unlimited.
“After the investigation, we realize that, in this case, the patient realized the error and quickly behaved to correct the problem before receiving an inquiry from NHSBSA. So we were able to close the case and remove the penalty fees in this case,” she says.
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