Employers want to hear from employees. Employees have the most experience in field operations, so if they don’t share what they know, Managers can miss About ways to improve services or avoid problems. Listening to employees with different experiences is especially important, and those who belong to different social groups (e.g. races, Racingor Cultures) can often provide a better mix of viewpoints and ideas. For example, Researchers She found that military teams performed better on complex tasks when they listened to the ideas of the only woman on the team than when they ignored or lacked the woman’s perspective.
