Chatbots, which works with artificial intelligence, appears as meaningful tools in the patient’s remote control and the management of chronic diseases, with the ability to improve the accuracy of the diagnosis, support doctors and increase the commitment of the patient.
This was among the results of a review of a review of the peer, “Chatbots Revolution: Chatbots as stimuli to improve diagnosis, treatment and patient support”, published in Cureus.
The report argues that the apparent assistants who work from artificial intelligence can help healthcare systems in facing the ongoing challenges in accessing, efficiency and communication.
According to researchChatbots is already applied to different clinical functions, from scheduling and sorting to symptoms analysis and therapeutic support.
The researchers noted that these tools are particularly useful for high patients ’sizes management, providing timely information and widespread support for chronic diseases management.
While concerns about safety, accuracy and privacy of the patient still exist, the report emphasizes that these challenges can be mitigated through well -designed systems that include a clear examination of the patient and human supervision.
Dr. James Colbert, chief medical official of the patient’s/provider experience in the developer of artificial intelligence, who was examined by Memora Health in the study, that the company already believes that these tools provide measurable results.
“Our goal since the first day was to take advantage of technology and artificial intelligence systems to design a support model that meets the patient’s needs,” said Colbert. “We benefit from the artificial intelligence of the conversation so that patients can send questions or fears of their phones directly and obtain an immediate response.”
The effect on the patient’s sharing is remarkably, as Colbelle explained that due to the ease of use with this system, the participation rates exceed 90 % for registered patients.
He added, “The use of this same approach allows us to support the commitment to the patient care plan, as some customers see adherence rates of up to 97 %.”
The study indicates that timely accessible information plays a major role in leading these results.
Chatbots can help remove mystery from medical instructions and provide reminders or interpretations in real time, especially for patients with chronic diseases who need continuous guidelines.
“Studies have shown that half of patients with chronic average disease are committed to their care plans and their medicines according to the instructions,” Colbert said. “Patients expect support on demand, and this is not how most health systems work today.”
One of the main advantages highlighted in the study is the ability to expand Chatbots in remote care environments.
Chatbots can manage large quantities of patients ’reactions without adding employee burden – a basic consideration because healthcare systems face increasing financial and operational pressure.
“Employing more full -time employees is not possible in this environment,” Kolbert said. “There is a great interest in taking advantage of technology and automation to ensure patient support and meet their needs.”
Besides cost savings, artificial intelligence -powered chatbots can improve the patient’s retaining and consent.
“The patient is likely to use the same health care organization to meet additional care needs and refer family members and friends,” he said.
While concerns remain about safety and data privacy, Colbert said it is treated face to face by designing the studied system.
“We are employing doctors to review all content and interactions before recording live patients,” he said. “We have created operators and thresholds for the date of bringing the human being to the episode.”
Patients are aware that they interact with a virtual assistant and can request a human doctor at any time.
The survey results indicate that with the expansion of RPM programs and patient expectations develop, the merger of the Acting Support Tools can be a key to maintaining sustainable and fast health care systems.
“We do not replace the doctor,” said Colbert. “We create a care model that is heading towards more intelligent.”
Nathan Edi is a health care and independent technology based in Berlin.
Email Author: nathandDy@gmail.com
